Terms and conditions

-The payment will be made through PayPal, a secure form of payment via credit or debit card. You can also make a bank transfer. If you prefer to make payments through other methods, please contact the teacher directly.

-The cancellation or change of a lesson must be done through email at least 12 hours prior to the originally arranged time. Failure to do so will result in the lesson being marked as “completed”.

-Future lessons can be scheduled during lessons, weekly or monthly and can be changed freely within the parameters set in the previous item.

-After making the payment, you’ll receive a confirmation email.

-Packs expire 6 months after the purchase date. After this time, there will be no refunds.

-Lessons will last 50 minutes.

-Test lessons will last 20-25 minutes and the student is not required to make a purchase following a test lesson.

-The cost of each pack is specified in the “Pricing” page. ENS is not responsible for third-party or bank fees related to the purchase transaction.

-During times of illness or vacations, the tutor will contact and notify the student in advance. In case the tutor does not notify the student 12 hours prior to the lesson, the student will be able to book a lesson the following day or, if they prefer, request a refund for that lesson.

-If you have any other questions, please email me by filling out the form in the “Contact” page.

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